Your 2025 Guide to Becoming a Certified Nurse Aide (CNA) in Michigan: Top Programs, Requirements, Exam & Salary Insights

Quick Summary: Ready to embark on a fulfilling healthcare career in the Great Lakes State? Becoming a Certified Nurse Aide (CNA) in Michigan is a direct route to making a significant difference in patient care. This comprehensive guide navigates every essential step: understanding Michigan's specific certification requirements set by the Department of Licensing and Regulatory Affairs (LARA), finding LARA-approved Nurse Aide Training Programs (NATPs), mastering the Michigan Nurse Aide Competency Examination administered by Headmaster (D&S Diversified Technologies), and exploring salary expectations across Michigan. We've included details on criminal background checks, financial aid information, and crucial tips for career growth and maintaining your active status on the Michigan Nurse Aide Registry. Whether you're new to healthcare or seeking a new direction, this resource is your launchpad for a successful CNA career in Michigan.

Introduction: Your Path to Becoming a Certified Nurse Aide in Michigan

Welcome to your comprehensive guide to becoming a Certified Nurse Aide (CNA) in Michigan! If you're seeking a rewarding career in healthcare where you provide direct, compassionate care to individuals in need, this is an excellent starting point. This guide is specifically tailored for those in Michigan, detailing the steps to certification as regulated by the Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Community and Health Systems (BCHS). We'll cover everything from understanding the CNA role and meeting state requirements, to finding an approved training program, preparing for the state competency exam administered by Headmaster, and exploring career opportunities across the Great Lakes State. Let's begin your journey.

1. What is a Certified Nurse Aide (CNA) in Michigan?

In Michigan, a Certified Nurse Aide (CNA), often referred to as a Nurse Aide, is a vital healthcare professional who provides essential hands-on care to patients and residents in various settings. CNAs work under the supervision of licensed nursing staff, such as Registered Nurses (RNs) and Licensed Practical Nurses (LPNs). Their primary focus is on assisting individuals with their basic daily needs, ensuring their comfort, safety, and dignity. Key responsibilities typically include:

• Assisting with Activities of Daily Living (ADLs): bathing, dressing, grooming, toileting, and feeding.
• Taking and accurately recording vital signs (temperature, pulse, respiration, blood pressure).
• Helping with mobility: transferring individuals, assisting with walking, and repositioning to prevent skin breakdown.
• Observing patients' conditions and reporting any significant changes to the supervising nurse.
• Providing emotional support, companionship, and promoting patient/resident rights.
• Maintaining a clean, safe, and organized environment.
• Following infection control procedures.

The CNA role in Michigan demands physical stamina, empathy, excellent communication skills, and meticulous attention to detail. It offers a deeply rewarding experience and serves as a strong foundation for those wishing to advance their careers in nursing or other healthcare fields.

2. Job Outlook & Demand for CNAs in Michigan

The demand for Certified Nurse Aides in Michigan is consistently strong and projected to grow. This is driven by factors such as Michigan's aging population, leading to increased needs in long-term care facilities (nursing homes), hospitals, assisted living facilities, and home health services. The U.S. Bureau of Labor Statistics (BLS) projects steady national growth for nursing assistants, and Michigan, with its significant healthcare sector, contributes to this demand.

Michigan Works!, the state's workforce development system, also often highlights Nursing Assistants as an in-demand occupation. Numerous openings arise annually due to both new job creation and the need to replace workers who retire or move to other occupations.

3. Understanding Local CNA Demand Across Michigan

CNA job opportunities are widespread throughout Michigan, with varying concentrations by region:

• Southeast Michigan (Metro Detroit): The Detroit metropolitan area (Wayne, Oakland, Macomb counties) and surrounding areas like Ann Arbor (Washtenaw County) and Flint (Genesee County) have the highest concentration of healthcare facilities, including numerous hospitals, large skilled nursing facilities (SNFs), and home care agencies, leading to the greatest number of CNA openings.
• West Michigan: Cities like Grand Rapids (Kent County), Kalamazoo, and Muskegon have robust healthcare sectors with significant demand for CNAs in hospitals, long-term care, and growing home health services.
• Mid-Michigan & Capital Region: The Lansing area (Ingham, Eaton, Clinton counties) and other mid-Michigan cities also have consistent demand.
• Northern Michigan & Upper Peninsula: While the volume of large facilities might be lower than in major urban centers, there's a steady and often critical need for CNAs in smaller community hospitals, nursing homes, and particularly in home health, serving geographically dispersed populations. The need can be acute in these regions.

Exploring the Michigan Works! website, online job boards, and connecting with local healthcare providers and LARA-approved training programs can offer insights into regional demand.

4. CNA Salary & Benefits in Michigan

Average Compensation

Salaries for CNAs in Michigan are generally competitive. According to the U.S. Bureau of Labor Statistics (BLS) for May 2023, Nursing Assistants in Michigan earned a mean hourly wage of $18.59, translating to an average annual salary of approximately $38,660.

Wages can vary significantly based on region (e.g., higher in Metro Detroit or Grand Rapids compared to some rural areas or the Upper Peninsula), years of experience, type of facility (hospitals often pay more than some SNFs), and unionization. Entry-level CNA positions might start in the $15-$17/hour range, while experienced CNAs, those in high-demand areas, or those working in unionized settings can earn more.

Pay by Setting (Typical Michigan Estimates for CNA)

Note: These are general estimates. Always research specific regions and employers. Union contracts can significantly influence wages.

Shift Differentials & Overtime

Many Michigan healthcare facilities offer shift differentials (e.g., an extra $0.75-$3.00/hour) for evening, night, weekend, or holiday shifts. Overtime pay (typically 1.5 times the regular rate for hours over 40 in a week) can also increase earnings.

Common Benefits Packages

Full-time CNAs in Michigan, particularly in larger institutions or unionized environments, often receive benefits such as:

• Health, dental, and vision insurance
• Retirement plans (e.g., 401(k) or 403(b), MERS for some public employees)
• Paid time off (vacation, sick leave, holidays)
• Tuition reimbursement programs
• Life insurance and disability coverage

5. Michigan CNA Certification Requirements (LARA)

To become a Certified Nurse Aide (CNA) in Michigan and be placed on the Michigan Nurse Aide Registry, you must meet specific requirements set by the Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Community and Health Systems (BCHS):

• Age & Education: While LARA doesn't specify a minimum age for training, you generally must be at least 18 years old to be employed as a CNA, especially in long-term care facilities. A high school diploma or GED is generally preferred or required by most training programs and employers. You must be able to understand, speak, read, and write English.
• Complete a LARA-Approved Training Program: You must successfully complete a state-approved Nurse Aide Training Program (NATP). This program must consist of a minimum of 75 clock hours, which includes:
  • Classroom instruction and lab practice (minimum 59 hours).
  • A minimum of 16 hours of supervised clinical training in a Michigan licensed nursing facility or a distinct part of a hospital that is a licensed nursing facility.
• Pass the Competency Examination: After completing training, you must pass the Michigan Nurse Aide Competency Examination. This exam is administered by Headmaster. It includes both a Clinical Skills Test and a Written (or Oral) Test.
• Criminal History Background Check: Michigan law requires healthcare facilities, particularly long-term care facilities, to conduct criminal background checks on prospective employees who will have direct access to patients/residents. This is typically done by the employer prior to hiring. Certain convictions may prohibit employment and therefore make certification impractical. Training programs may also require a background check for clinical participation. LARA itself does not conduct a background check for initial placement on the registry through training and testing, but findings of abuse, neglect, or misappropriation will bar registry placement.
• Health Screening: You must have a health examination, including a TB test (PPD skin test or chest X-ray if indicated), verifying you are in good health and can perform CNA duties. This is usually required before starting clinical training.
• Application for Examination: Your NATP instructor or coordinator will typically assist you with the application process to take the Headmaster Michigan Nurse Aide Competency Examination.

There are other pathways to eligibility for the exam (e.g., certain nursing students, out-of-state CNAs seeking reciprocity, individuals with lapsed Michigan certification under specific conditions), but completing a Michigan NATP is the most common route.

Always verify the most current requirements with the LARA Nurse Aide Registry website and your chosen LARA-approved training program.

6. Finding LARA-Approved Nurse Aide Training Programs (NATPs) in MI

It is essential to select a Nurse Aide Training Program (NATP) that is approved by the Michigan Department of Licensing and Regulatory Affairs (LARA). Only graduates of these approved programs are eligible to take the state competency exam and be listed on the MI Nurse Aide Registry. LARA's website provides resources to find approved programs. Common providers in Michigan include:

• Michigan Community College System: Many community colleges across Michigan offer excellent, affordable, LARA-approved NATPs.
• Private Postsecondary Career Schools & Vocational Institutes: Numerous private career colleges and technical institutes in Michigan offer Nurse Aide training. Ensure they are LARA-approved and appropriately licensed.
• Skilled Nursing Facilities (SNFs): Some nursing homes offer their own LARA-approved NATPs. These may be free if you commit to working for the facility, as federal law prohibits approved nursing homes from charging for training provided to their prospective or current employees if they work for them.
• High Schools with Health Occupations Programs: Some Michigan high schools offer Nurse Aide training as part of their Career and Technical Education (CTE) pathways.
• American Red Cross: Some Red Cross chapters in Michigan may offer LARA-approved Nurse Aide training.

When choosing a program in Michigan, consider:

• LARA Approval: This is mandatory. Verify on the LARA website or with the program.
• Cost & Financial Aid: Inquire about tuition, fees (for background checks, books, uniform, physical exam, state exam fee – Headmaster's fee is $135 for both parts), and available aid (Michigan Works! WIOA funding, scholarships, community college grants, payment plans).
• Schedule & Duration: Programs range from intensive full-time (e.g., 3-6 weeks for a 75-hour program) to part-time options.
• Location & Clinical Sites: Factor in commute times for both classroom and clinical portions.
• State Exam Pass Rates: Ask the program about their graduates' success on the Headmaster Michigan Nurse Aide Competency Examination.
• Job Placement Assistance: Some programs offer help with resume writing and job searching.

You can search for approved programs via LARA's resources, such as the Michigan Nurse Aide Training Program Locator Map, or by contacting LARA for a list.

7. What to Expect from Your Michigan CNA Program Structure & Duration

All Michigan Department of Licensing and Regulatory Affairs (LARA)-approved Nurse Aide Training Programs (NATPs) must provide a minimum of 75 total clock hours of instruction and training. This is typically structured as follows:

• Classroom (Didactic) Instruction & Lab Practice (minimum 59 hours): This portion covers theoretical knowledge and hands-on skills practice in a simulated lab environment. Topics generally include:
  • Introduction to the role of the Nurse Aide, healthcare settings, ethics, and resident rights.
  • Communication and interpersonal skills.
  • Infection control, safety, and emergency procedures (including CPR, often integrated or a co-requisite).
  • Basic anatomy, physiology, and medical terminology.
  • Personal care skills (hygiene, grooming, bathing, dressing).
  • Nutrition, hydration, and elimination needs.
  • Vital signs measurement and observation skills.
  • Care of residents with common conditions, including cognitive impairments like dementia.
  • Restorative care and promoting independence.
  A specified portion of classroom instruction (typically covering safety, residents' rights, infection control) must be completed before students can participate in direct resident care.
• Supervised Clinical Training (minimum 16 hours): This hands-on portion must be conducted in a LARA-approved clinical setting, which is a Michigan licensed nursing facility or a distinct part of a hospital that is a licensed nursing facility. Students apply their learned skills providing direct care to residents under the close supervision of a LARA-approved instructor (typically an RN with specific qualifications).

Program Duration (for a 75-hour program):

• Full-Time Programs: Can often be completed in as little as 2-4 weeks, depending on the daily schedule intensity.
• Part-Time Programs (Evenings/Weekends): May take 4-8 weeks or longer to complete.

Regardless of the format, all approved programs are designed to prepare students thoroughly for the Headmaster Michigan Nurse Aide Competency Examination and for competent practice as a CNA.

8. The Michigan Nurse Aide Competency Examination (Headmaster): What You Need to Know

After successfully completing your LARA-approved NATP, you must pass the Michigan Nurse Aide Competency Examination to be eligible for listing on the MI Nurse Aide Registry. This exam is administered in Michigan by Headmaster (D&S Diversified Technologies LLP). The exam consists of two parts, both of which must be passed:

1. Knowledge Test (Written or Oral Test option)

• Consists of 75 multiple-choice questions.
• Tests your knowledge on topics covered in your training program, such as safety, communication, infection control, resident rights, personal care, basic nursing skills, and mental health.
• You will have 90 minutes to complete this examination.
• An oral version (Audio test administered via computer) is available in English if requested in advance during the application process. The oral test also has 75 questions and a 90-minute time limit.

2. Skills Test

• You will be asked to perform five randomly selected nursing assistant skills.
• One of the skills will always be Handwashing. Another skill will always involve taking and recording a measurement (e.g., blood pressure, radial pulse, respiration rate, urinary output, or weight).
• A Nurse Aide Evaluator (NAE) will observe and score your performance based on critical steps (Checkpoints) for each skill. You must perform all bolded Checkpoints correctly and achieve a satisfactory overall score on each skill to pass.
• You will have a specific time limit (typically 31-40 minutes, announced before the test begins) to complete all five skills.

Attempts & Retakes: In Michigan, you generally have up to three attempts to pass both parts of the exam within 24 months (two years) from the date you completed your training program. If you fail one part, you only need to retake that part. If you do not pass both parts within the three attempts or the two-year timeframe, you must complete another LARA-approved NATP.

On Exam Day: Arrive at least 30 minutes prior. You MUST bring two forms of current, valid (not expired), signature-bearing identification. One ID must be a U.S. government-issued photo ID (e.g., driver's license, state ID, passport). The second ID must also be signed. Both names must match exactly what was submitted on your application. Wear professional-type clothing and non-skid shoes that fully cover your feet (scrubs are acceptable but not required). A watch with a second hand is recommended.

Always refer to the latest Michigan Nurse Aide Candidate Handbook from Headmaster for the most current exam policies, procedures, skill lists, fees ($135 for both tests), and testing site information.

9. Getting Certified and Listed on the MI Nurse Aide Registry

Initial Registry Listing

Once you successfully pass both the Knowledge Test and the Skills Test administered by Headmaster, Headmaster will transmit your results to the Michigan Department of Licensing and Regulatory Affairs (LARA), Bureau of Community and Health Systems (BCHS). If you have met all requirements, LARA/BCHS will place your name on the official Michigan Nurse Aide Registry with an "active" status. No separate physical certificate is typically mailed by LARA; your active status on the online registry serves as proof of your certification. Employers are required by law to verify your active status on this registry before hiring you as a CNA. You can check your status online via the LARA Nurse Aide Registry search portal.

Maintaining Your Active Listing on the Registry: Renewal

Your active Nurse Aide listing on the Michigan Registry is valid for 24 months (two years) from the date of your last recorded qualifying employment or initial certification date.

• Work Requirement: To renew your active listing, you must have worked for monetary compensation as a Nurse Aide, performing nursing or nursing-related services, for at least eight (8) consecutive hours (one full shift) under the supervision of a licensed nurse (RN or LPN) within your most recent 24-month registry period. This work must be verifiable.
• No State-Mandated CEUs for Registry Renewal: Michigan LARA does not currently require specific Continuing Education Units (CEUs) for Nurse Aide Registry renewal itself. However, federal regulations require nursing facilities to provide at least 12 hours of in-service education annually to their Nurse Aides. So, if you are employed, you will receive this training.
• Renewal Process: The renewal process is primarily handled online through the Michigan Nurse Aide Registry portal (MiNA) or by submitting a renewal form. You will need to attest to meeting the work requirement and provide employer verification if requested. It's your responsibility to renew before your certification expires.

If you do not meet the work requirement within a 24-month period, your listing on the registry will expire. To be relisted after expiration, you will generally need to re-apply for and pass both parts of the Headmaster Michigan Nurse Aide Competency Examination again. If your listing has been expired for more than 24 months, you may be required to complete a new LARA-approved NATP.

Out-of-State Nurse Aides: Reciprocity/Endorsement

If you are a Nurse Aide certified in another state and your certification is active and in good standing (no findings of abuse, neglect, or misappropriation of property), you can apply for listing on the Michigan Nurse Aide Registry through "endorsement" (reciprocity). You'll need to complete the "Nurse Aide Endorsement Application" (available on the LARA website) and submit it with required documentation, including verification from your original state of certification. If your credentials meet Michigan's standards, you may be granted active listing on the MI Nurse Aide Registry without retaking the exam. You may still need to undergo a Michigan-based criminal background check for employment purposes.

10. Real Stories: CNA Journeys in Michigan

Jamal's Start in Detroit

Jamal, a recent high school graduate from Detroit, was eager to enter the healthcare field. He enrolled in a LARA-approved NATP at a local community college. He found the clinical rotations at a Wayne County nursing home very insightful. "The program was fast-paced but very thorough. My instructors really focused on preparing us for the Headmaster skills exam," he says. After passing his exams, Jamal was hired by a large hospital system in Detroit.

Sarah's Career Shift in Grand Rapids

Sarah, after working in customer service for several years in Grand Rapids, decided she wanted a career with more direct human impact. She attended a NATP offered by a private vocational school with flexible evening scheduling. "The smaller class sizes were beneficial, and I felt well-prepared for the Headmaster exam," Sarah notes. She now works at a skilled nursing facility in Kent County and finds fulfillment in helping residents and their families.

Brenda's Opportunity in the Upper Peninsula

Brenda, from a small town in Michigan's Upper Peninsula, found a NATP offered by a local healthcare training center affiliated with a regional hospital. "Living in a rural community, there's a real need for healthcare workers, especially for our older population," she shares. After certification, she was quickly hired by a home health agency, allowing her to provide care to clients in their own homes across a wide geographic area.

11. A Day in the Life of a Michigan CNA

A typical day for a CNA in Michigan, whether in a bustling Metro Detroit hospital or a nursing home in Traverse City, is centered on providing compassionate and competent direct care:

• Beginning of Shift:
  • Clock in, receive report from the previous shift about resident/patient assignments, current conditions, and specific care instructions or changes.
  • Gather necessary supplies for assigned individuals.
  • Make initial rounds to greet individuals and assess immediate needs.
• Morning/Daytime Routine:
  • Assist with Activities of Daily Living (ADLs): bathing, dressing, oral hygiene, grooming, and toileting, always respecting dignity and promoting independence.
  • Serve meal trays, assist with feeding if needed, encourage fluid intake, and accurately record intake and output.
  • Take and record vital signs (temperature, pulse, respirations, blood pressure) as scheduled or as indicated by the care plan.
  • Change bed linens, maintain room cleanliness and safety (e.g., ensuring call light is within reach, bed in low position).
  • Assist with mobility: ambulation (walking), transfers (e.g., bed to chair, using a gait belt), range-of-motion exercises, and frequent repositioning to prevent skin breakdown.
• Throughout the Shift:
  • Respond promptly and courteously to call lights and individual requests.
  • Carefully observe individuals for any changes in condition (physical, mental, emotional) and report these immediately to the licensed nurse.
  • Provide emotional support, active listening, and engage in appropriate social interaction.
  • Accurately document all care provided, observations, and any incidents according to facility policy and state regulations, often using electronic charting systems.
  • Adhere strictly to infection control protocols (e.g., proper handwashing, use of Personal Protective Equipment - PPE).
• End of Shift:
  • Ensure individuals are comfortable, safe, and their immediate needs are addressed before the next shift.
  • Complete all charting thoroughly and accurately.
  • Provide a comprehensive, factual report to the oncoming CNA/shift.

Michigan CNAs are crucial members of the healthcare team, requiring diligence, keen observational skills, and a strong commitment to resident-centered care.

13. Tips for Success in Your CNA Training and Career in MI

• Master the Headmaster Skills: Michigan uses the Headmaster exam. Practice every skill according to the official Headmaster Michigan Nurse Aide Candidate Handbook skill checklist, focusing on all bolded Checkpoints (critical steps).
• Understand Background Check Procedures: Be prepared for employer-conducted background checks. Honesty and transparency are key.
• Perfect Attendance in Training: LARA-approved programs have strict attendance policies for the required 75 hours. Be present and engaged.
• Study for the Knowledge Test: Use practice questions, review your training materials thoroughly, and understand core concepts like resident rights, safety, and infection control.
• Professionalism is Key: Maintain a professional demeanor, appropriate attire (especially non-skid shoes that fully cover your feet), respectful communication, and a positive attitude.
• Ensure Employment Verification for Registry Renewal: If you change jobs, make sure your qualifying work hours are properly documented and verifiable to LARA for renewal. Keep your contact information updated with the registry.
• Stay Informed: Periodically check the LARA and Headmaster (MI) websites for any updates to regulations or procedures.

14. Advancing Your Career: Paths Beyond CNA in Michigan

Your Michigan CNA certification is an excellent starting point. Many CNAs in MI advance to other roles:

• Licensed Practical Nurse (LPN): A very common next step. LPN programs in Michigan typically take 12-18 months. The Michigan Board of Nursing (part of LARA) regulates LPNs.
• Registered Nurse (RN): Pursue an Associate Degree in Nursing (ADN) or Bachelor of Science in Nursing (BSN) from a Michigan Board of Nursing-approved program.
• Specialized Roles: With experience, CNAs can specialize in areas like hospice care, restorative care, dementia care, or activities coordination. Some facilities may offer additional training for roles like Patient Care Technician (PCT) in hospitals.
• Healthcare Administration or Education: With experience and further degrees, CNAs can move into management, staff development, or become NATP instructors (requires RN licensure and specific LARA qualifications).

Many Michigan healthcare employers, especially larger hospital systems and community colleges, offer tuition assistance or pathways for employees pursuing further education.

15. CNA Training Costs & Financial Aid in Michigan

The cost of Nurse Aide Training Programs (NATPs) in Michigan can vary:

Key Michigan Financial Aid & Cost-Saving Tips:

• FAFSA: Complete for federal Pell Grants if attending an eligible college program.
• Michigan Reconnect: For eligible Michigan residents 21+ to pursue tuition-free associate degrees or skill certificates at in-district community colleges (CNA programs may qualify).
• Michigan Works! Agencies: Contact your local Michigan Works! Service Center for information on WIOA (Workforce Innovation and Opportunity Act) training grants and other support services.
• Employer-Sponsored Training: Inquire with local nursing facilities about free NATPs for prospective employees. Federal law dictates that if a nursing home offers the training and you go to work for them (or have an offer), they cannot charge you for any portion of that training, including the Headmaster exam fee.
• Scholarships: Check with training programs, community foundations, and healthcare organizations for CNA-specific scholarships.

Always get a detailed breakdown of ALL costs before enrolling: tuition, background check fees, textbook, uniform, equipment, physical exam/TB test, CPR certification (if required separately), and the Headmaster Michigan Nurse Aide Competency Examination fee ($135 for both parts).

Conclusion: Start Your CNA Journey in Michigan Today!

Becoming a Certified Nurse Aide in Michigan is a significant and rewarding step towards a career in the healthcare field. The Great Lakes State offers numerous opportunities for dedicated individuals committed to providing quality, compassionate care. By understanding Michigan's specific requirements through LARA, choosing a quality LARA-approved training program, successfully navigating background check processes and the Headmaster Michigan Nurse Aide Competency Examination, and committing to professional conduct, you will be well-prepared for a successful and fulfilling career.

Your journey to making a difference begins with your initiative. Use the resources in this guide to research programs in your area of Michigan and take that important first step.

Visit the Michigan Department of Licensing and Regulatory Affairs (LARA) Nurse Aide Registry page and the Headmaster Michigan Nurse Aide page for official program information, forms, exam details, and to embark on your path. A vital role in Michigan's healthcare system awaits you!

References & Further Reading (Michigan)

1. U.S. Bureau of Labor Statistics, Occupational Outlook Handbook, "Nursing Assistants and Orderlies" — www.bls.gov/ooh/healthcare/nursing-assistants.htm
2. U.S. Bureau of Labor Statistics, Occupational Employment Statistics, "May 2023 State Occupational Employment and Wage Estimates Michigan - 31-1131 Nursing Assistants" — www.bls.gov/oes/current/oes_mi.htm#31-1131
3. Michigan Department of Licensing and Regulatory Affairs (LARA) - Nurse Aide Training Program and Registry — www.michigan.gov/lara/bureau-list/bchs/health-facilities/nurse-aide-training-program-and-registry
4. LARA - Approved Nurse Aide Training Programs Locator Map — michigan.maps.arcgis.com/apps/webappviewer/index.html?id=e98e53f52ad34b4b84a9664e062cbf81
5. Headmaster (D&S Diversified Technologies LLP) - Michigan Nurse Aide Competency Evaluation — hdmaster.com/testing/cnatesting/michigan/MI_CNA_Home.htm (Access Candidate Handbook here)
6. Michigan Works! (for WIOA and job/training resources) — www.michiganworks.org/