Who controls your information
CNA Resources is the operating name of an individually run educational website based in Massachusetts, United States. The operator is responsible for the information handling described here. Send privacy questions and requests to hello@cnaresources.com.
The short version
- No account, contact form, application database or server-side saved plan.
- Planner answers are sent to this site’s planning service to build a checklist and are not stored by the application.
- After a checklist is built, answers and checklist progress are saved automatically in your browser when storage is available.
- Cloudflare Web Analytics measures visits and page performance. It is configured to exclude visitors in the European Union.
- See advertising and sponsored offers for current practices.
- Email is voluntary. Do not send identity documents, certificate numbers or patient information.
Planner answers
When you build a checklist, the state that issued or lists your credential, your destination state and your answers to the destination questions are sent to this site's planning service. The application uses them to calculate the checklist and returns the result to your browser. It does not save the answers in a database, account or server-side session. Hosting records are described separately below.
The planner does not ask for your name, certificate number, Social Security number, date of birth or identity documents. Do not enter those details in any planner field. The planner is an organizational tool; it does not submit an application or decide eligibility.
Saved progress
When a checklist is built and as you check off items, the planner automatically saves the answers and progress in that browser's local storage, if available. Saved plans do not sync across devices. Someone else using the same browser profile may be able to see them.
Use “Forget saved plans” when the planner offers to resume a saved checklist, or clear this site's data in your browser. “Clear progress” only unchecks checklist items. Clearing site data does not remove copies you have downloaded, printed or shared.
The planner's page address and copied route link contain the issuing and destination states, not your other answers. Those states may therefore appear in browser history, shared links and hosting logs.
Searches
Site search matches your words against a public page index in your browser. A search term included in the page address may also appear in browser history and hosting logs. Do not put personal information in the search box. When search advertising is enabled, additional handling is described under advertising and sponsored offers.
Information you send by email
If you email us, we receive your address, message and any attachments. Messages are handled in an email inbox and used to review the issue, respond and keep relevant records. CNA Resources does not forward them to a separate support service, automation or AI tool.
A public correction describes what changed without identifying the sender unless we have permission or a legal obligation to do so. Do not send identity documents, certificate numbers, Social Security numbers, patient information or other sensitive records. We do not need them to review a page.
Hosting, security and technical data
The site uses Cloudflare for hosting and content delivery. The Worker has request logging enabled. These logs can include the requested URL, including search terms or selected state codes when they are in the URL. Cloudflare may also process technical information such as your IP address, referrer, browser or device details, timestamps and errors. This supports delivery, security and troubleshooting. Hosting logs are separate from the planner's application data. Read Cloudflare's privacy policy for its handling of end-user information.
The hosting provider may use strictly necessary security mechanisms. See advertising and sponsored offers for information about advertising cookies and similar technologies.
Cloudflare Web Analytics
We use Cloudflare Web Analytics to understand visits, page views and page-loading performance. Cloudflare adds its measurement script to pages through our hosting service. We selected the setting that excludes visitor data in the European Union; Cloudflare does not inject this script for those visitors. This setting is separate from the hosting and security records described above.
Cloudflare says Web Analytics does not use cookies or local storage to track visitors and does not track people across websites. It measures information such as page paths, referrers, browser and device categories, country and loading times. We do not send planner answers, saved checklist progress or email messages to Web Analytics. See Cloudflare Web Analytics and its data collection documentation.
Legal bases for visitors in the EEA or UK
To the extent the EU or UK General Data Protection Regulation applies, we rely on these legal bases:
- Legitimate interests: providing the information and planner you request, keeping the site secure and responding to messages, subject to your rights and interests.
- Consent: where we ask for consent, such as non-essential cookies or personalized advertising if those features are enabled. You can withdraw consent at any time.
- Legal obligation: where we must keep or disclose information to comply with the law.
The planner organizes guidance; it does not make eligibility or employment decisions about you. It does not ask about your health.
Sharing and international transfers
Hosting and email providers process information needed to deliver their services. We may also disclose information when legally required or necessary to protect legal rights or the site's security. The site is operated from the United States, and providers may process information there and in other countries. Contact us with questions about the providers or how your information is handled.
Advertising providers may process information for ad delivery and measurement. Depending on applicable law, some advertising activities may count as a sale or sharing of personal information. Use the privacy choices on pages with ads or contact us about your privacy rights. We do not send your planner answers to an education partner as part of a referral.
Retention
The planning service does not retain answers. Saved plans remain in your browser until you remove them or the browser clears them. Email retention depends on the issue: records may be needed to respond, document a correction, resolve a dispute or meet a legal obligation. We keep those records only while they are needed for those purposes. Hosting and security log retention depends on the provider and its settings. You can ask us to delete information we hold about you, subject to applicable legal exceptions.
Your privacy rights
Depending on where you live, you may have the right to:
- Know whether we hold personal information about you and request a copy.
- Request correction of inaccurate information.
- Request deletion of information we are not required to keep.
- Object to or request restriction of certain processing.
- Request portability of information you provided.
- Withdraw consent where processing is based on consent.
- Opt out of a sale of personal information, sharing for cross-context advertising or targeted advertising, where applicable.
- Lodge a complaint with your local data protection authority.
To make a request, email hello@cnaresources.com and describe the information involved. We may ask for limited information to locate the record and verify the request, but not identity documents, certificate numbers or patient information. Where permitted by law, an authorized representative may act for you with appropriate verification. We will respond within applicable legal deadlines, explain any refusal and provide any appeal route required by law. We will not discriminate against you for exercising a protected privacy right.
California privacy rights
To the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies, you have rights to know, delete and correct personal information, opt out of its sale or sharing, and limit certain uses and disclosures of sensitive personal information. You also have the right not to be discriminated against for exercising those rights. See advertising and sponsored offers and the privacy request instructions above.
Browser privacy settings
You can clear saved plans and other site data through your browser settings. Blocking storage may prevent progress from being saved. The site does not change its behavior in response to the older “Do Not Track” browser setting. Advertising choices, including any supported opt-out signals, are described below.
Children
This site is for people seeking information about CNA training, certification or work. It is not directed to children under 13. We do not knowingly seek personal information from children under 13. If you believe a child under 13 has sent us personal information, contact us so we can review and remove it as required by law.
Security
The site uses HTTPS and technical safeguards designed to reduce unauthorized access and misuse. No website or email system can guarantee complete security. Please keep sensitive documents out of the planner and our inbox.
Advertising and sponsored offers
See our editorial disclosure for how CNA Resources may earn revenue. The details below describe current advertising and referral practices.
Selected information pages use Google AdSense. Auto ads lets Google choose ad positions and formats on those pages. Google and its partners may receive your IP address, browser or device details and information about ad interactions. They may use cookies, web beacons or similar technologies to serve and measure advertising, including personalized ads based on visits to this and other websites. Use the available advertising privacy controls to manage your preferences. You can also opt out of Google ad personalization through Google's Ad Settings ↗ and some other providers through YourAdChoices ↗. Opting out of personalization does not turn off all ads. How Google uses information from sites that use its services ↗. Google's published privacy messages provide consent choices for visitors in the EEA, UK and Switzerland and opt-out choices in supported US states. On ad-supported pages, use the privacy and cookie settings or Do Not Sell or Share My Personal Information link supplied by Google to review or change your choices. We do not send your planner answers or saved checklist progress to Google.
The site does not currently display sponsored education offers.
When you leave this site for an agency, school or other service, that service's privacy notice applies to information you give it. Review the notice and any contact permissions before submitting an inquiry or application.
Changes to this policy
We update this policy when our practices change. The date at the top shows when we last reviewed it. We will provide any additional notice or request consent where applicable law requires it.