Our target
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA for the pages and tools we control. That is a target, not a claim of formal certification. Accessibility is an ongoing maintenance task, and a page can regress when content or data changes.
What we build and check
- Semantic headings, landmarks and one main content area on each page.
- Visible labels for form fields and a visible focus outline for keyboard users.
- Skip navigation, a visible breadcrumb and descriptive link text.
- Table captions and row headers in program directories.
- Text and interface colors chosen for contrast on the light background.
- Responsive layouts that allow horizontal scrolling for large program tables instead of hiding columns.
- Motion and enhancement behavior that does not block the core content when JavaScript is unavailable.
Before release, we check for one main heading (H1) per page, landmarks, working internal links, duplicate IDs and table header markup. These automated checks catch structural errors. Testing with assistive technology is still needed.
Known limits
- Some state program directories contain hundreds of rows. On a narrow screen, the table scrolls horizontally so that columns are not removed.
- We link to official state pages, PDFs and application portals that we do not control. Their accessibility is the responsibility of the publishing agency.
- We do not provide a phone support line or real-time application help.
- The interactive planner and site search require JavaScript. State guides, program tables and articles remain readable without it.
How to report a barrier
Email hello@cnaresources.com with the page URL, your device or browser, and a short description of what happened. If you are comfortable, tell us which assistive technology you used. You do not need to share a disability or health condition. Do not send identity documents, certificate numbers or patient information.
We review reports to identify and address barriers; response times vary. If you cannot use a page, tell us which information you need. Where available, the linked official source may provide another way to reach it.